Cancellation & Refund
Cancellation
Your happiness is important to us! We allow a free cancellation before we ship your items. Once the item is shipped you may return the item at your own cost. For any cancellation issues please contact care@nuizon.in so we can solve this for you.
REFUND
Your happiness is important to us! We allow a 3 business days return policy for products unopened, unused, not damaged and in perfect state including the freebies. Refunds will be issued to the original payment method within 3 business days after we receive the returned item. For any refund issues please contact care@nuizon.in so we can solve this for you.
Exceptions / Non-Returnable / Non-Replaceable Items
While we strive to ensure your satisfaction with our products, please note that we do not offer exchanges for our vitamin C serums. To maintain their quality, we store these serums in cool temperatures until they are shipped to you, thus minimizing the risk of oxidation. However, pure vitamin C is prone to oxidation when exposed to hot weather conditions during transit, which is beyond our control. Therefore, pure vitamin C products are the only items for which we cannot accommodate exchanges.